- Mr. Peter Scott is the owner and proprietor of Smart Driver Academy. He prides himself on his customer service guarantee and high level of customer satisfaction. - At Smart Driver Academy we guarantee that if any customer is not fully satisfied with the quality of service or you feel your driving lesson did not meet all your needs, then you will not be charged. "I respect my customers and I am determined that every one of them should be totally satisfied. I feel that they must always have had a full value-for-money experience every lesson. If that is not the case, I do not deserve the payment". This is a no-quibble guarantee. It applies to the current driving lesson and any pre-paid future lessons. Lessons previously taken are not refundable, however if a client becomes dissatisfied part-way through a pre-paid block of lessons, then the unused portion of lessons is refundable at the pro-rata rate paid after discounts.
Peter Scott, Company Director, Smart Driver Academy.
Ways to pay (ask for more information):
Cash, Paym, Pingit, Online banking Apps PayPal is ok, but extra service charges apply Cheques are now no longer accepted
Cash payment on the day of the lesson is the traditional and most commonly used method of payment, and is payable at the start of the lesson. If you do not have cash on you, and want to stop at an ATM to collect some money, please explain that you need to do this at the start of the lesson so that provision can be made to stop at a cash-point.
Paym" or Pingit: We have registered with Paym (all major banks) and Pingit (Barclays) with our bank, so if you do the same in advance, you can then pay cashless in the car or at your convenience and for no charge, direct to the instructor's mobile phone number.
Online payments: Payments direct to our bank must be paid 1 working day or more in advance of your lesson in order to clear subject to your bank payments system.
Banking Apps: Some banks will make payment by 'faster payment' where the transfer is immediate, subject to a good signal. Payment in the car by banking Apps is accepted at the start of the lesson.
Online bank payment details 11-10-74 01039710 Halifax Bank. My account name is "Peter Scott". IMPORTANT ('Reference Field') - Please only use your name in the reference field so I can easily identify that the payment is from you.
PayPal:Please note that additional charges do apply. If you're not sure please ask before paying, thanks. Pay with your PayPal App and no currency conversion charges applies. PayPal Consumer T's&C's refer.
Credit / Debit card payments are currently NOT accepted.
Shopping cart - currently under development.
Cheques: Due to the use of cheques being phased out by banks and, although they can currently still be used, this form of payment has only been accepted if no other option is possible. Cheques must be presented at least 7 working days in advance of a lesson in order to clear. If you still wish to pay for your driving lessons by cheque, please discuss this option with your driving instructor before booking your lessons. If a cheque is returned unpaid, payment by cheque will no longer be accepted and you will be required to pay any bank charges incurred.